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Please use the form to contact us with any questions or feedback or email us directly:

contactus@falabellajewellery.com

Mailing address:
Falabella Ltd,
Bryn Gwna Inn, Caeathro, Caernarfon, Gwynedd, LL55 2SS,
United Kingdom

Falabella is an online store only and we aim to respond to all email enquiries within a few minutes during office hours:
Mon to Fri: 9:00AM - 5:00PM

Verified Customer Reviews

Positive experience...

First time dealing with this company, I bought a small pair of earrings for my granddaughter, package arrived promptly together with a lovely gift bag, lovely pair of earrings, would recommend buying from Falabella, absolutely no issues, very pleased.

Sally R.

Amazingly beautiful bracelet...

Fast delivery, very well packaged. Bracelet is beautiful.

Anita H.

First time using Falabella...

First time using Falabella, very fast delivery and the items arrived beautifully wrapped in their individual boxes, the necklace and earrings are absolutely stunning, will recommend and definitely use again. Many thanks.

Elisabeth P.

I am delighted...

Thank you for my purchase which arrived today...beautifully packaged with care. I am delighted with my beautiful bracelet. Thank you all. I'll be back!

Sue H.

It was a present for my mum who loves…

It was a present for my mum who loves racing! It came within days of ordering! Very happy with the product and process!

Rita G.

Everything is lovely...

They were presented in beautiful boxes, just right for a present. Everything is lovely. I'm looking forward to giving them to my granddaughter for her birthday.

Jennifer w.

My purchase arrived...

My purchase arrived the next day in a lovely box. I am very pleased with the quality of the product.

Emma P.

I own several pieces...

I own several pieces of jewellery from Falabella. I wear it regularly and still love it many years on. It always looks clean and fresh, it's strong and the pieces that contain gems are still complete. I would totally recommend this company and it's jewellery and I am always watching for new pieces to add to my collection.

Tracey E.

Top notch service and products...

I wanted some unique jewellery for my wife's birthday. My wife had a horse in her past and the passion still remains. I searched the Internet until I found Falabella. I purchased the stirrup bracelet and the large horseshoe necklace with a large crystal at the base. The jewellery arrived quickly and very well packaged. My wife loved the gifts and the pieces are of very good quality and certainly looked a lot more expensive then what they cost. I have been very impressed with the whole experience and give the shop my support, by not only endorsing how excellent they are, but making future purchases from them.

Mark R.

Absolutely delighted with the items...

Just wanted to let you know I ordered 2 rings yesterday and I received them both today super quick delivery. I am absolutely delighted with them both, better quality than expected as ordered items before online and was apprehensive but didn't need to worry. Falabella you also gift wrapped them and a lovely gift bag too which was appreciated as it is for my horsey friend's birthday. I know she is going to love them. Will definitely be ordering from you again. Superb rings, love them x

Kirstene N.

Loved the necklace...

Loved the necklace I bought, promptly arrived and packaged very professionally. Will buy again.

Sonia G.

Excellent service arrived the next day...

Excellent service arrived the next day. Beautiful jewellery, purchased small fantasy horse head for my grandaughter for Christmas, it is so Stunning. I own the bigger version and have had it for over 10 years and it is still as beautiful as the day I got it. Would definitely recommend this company.

Julie

Beautifully wrapped and presented...

The item I ordered was exactly as described and the delivery was quick and beautifully wrapped and presented in a gorgeous gift box and gift bag was enclosed too.

Cindy G.

I absolutely love...

I absolutely love the quality of your jewellery and your dispatch is so prompt which is so refreshing in this day and age.

Deb W.

Absolutely beautiful...

Absolutely beautiful pin (Crop Stock Pin Stick). Bought as a gift & really pleased with the packaging. Great price and speedy delivery. Couldn't ask for more.

Kate S.

Fantastic from...

Beautiful product (Horseshoe Ring), I can not wait to give it to my partner at Xmas, she will love it. Thank you for your ease in ordering and receiving it. Fantastic from start to finish.

Yasmine B.

Fabulous!

Fabulous! Beautiful piece of jewellery, exactly as it looked. Sometimes online jewellery is disappointing as thinner, lighter etc. not this. Packaging was outstanding+ delivery was extremely fast. Would definitely buy from your company again. Thank you.

Deborah D.

Superb service and item

My order arrived as promised next day, unusual these days, so credit where credit is due. The item was carefully and beautifully packaged. Superb quality, excellent service. Who could ask for more?

Anne M.

A really lovely...

A really lovely quality ring and the gift wrapping was wonderful as was the amazingly quick delivery.

David P.

I highly recommend this company. Excellent service and quality.

The dressage horse brooch is a Christmas present for my sister. As an owner I know she will be delighted with such a personal gift. The parcel arrived promptly by recorded delivery at no cost to myself. The item was beautifully wrapped and packaged. Having taken a peek, I am delighted with my purchase. The discount voucher for future orders was an unexpected bonus.

Patrick K.

Great service and...

Great service and communication. Beautiful jewellery and quick delivery. Unique and well made.

Claire K.

First class service...

It is so easy to order from Falabella and goods didn't disappoint. I really love my necklaces and earrings.

Eva R.

I don’t normally...

I don’t normally write reviews but I was so impressed with my purchase and the service I felt I had to put pen to paper, so to speak! I purchased the Farrier’s Nail Bracelet as a 21st birthday gift . I only ordered it yesterday and it arrived today. The online ordering process was so quick and easy. The packaging is high quality and very impressive and shows off the bracelet beautifully. The bracelet is absolutely gorgeous and I can’t wait to give it to the young lady it is intended for – she will be over the moon. Thank you again Falabella, I will certainly be using you again. 😊

Jenni F.

This is one of the nicest bracelets...

This is one of the nicest bracelets I have ever bought, it is high quality and so well made. The item was beautifully wrapped and delivery was unbelievable.

Lynn F.

Beautiful, excellent quality item of jewellery!

Falabella have a fabulous range of equestrian silver jewellery to suit horse-lovers of all ages. I purchased the horseshoe belcher bracelet as a birthday present for my sister, she was delighted to receive it. Thank you so much.

Jane R.

Horseshoe Stud Earrings

Love these earrings, I have sensitive skin and usually cannot wear earrings for longer than 8 hours and definitely not 2 days on the run, but all earrings from Falabella do not cause sore ears, very impressed and recommend.

Katie B.

Beautiful Jewellery

Beautiful jewellery and in lovely packaging would definitely recommend 5*****

Jackie S.

Very swift delivery!

Very swift delivery, lovely packaging and beautiful item which I love. Good value for money, would definitely recommend.

Hazel W.

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